Do I need an appointment?
If you need an eye test, you will need to make an appointment. If you have a current prescription and would like to choose new glasses, pop in any time!
How do I book an appointment?
Simply click here, or give us a call on (03) 5222 5353 to book an appointment with one of our optometrists.
How often should I have my eyes tested?
How frequently you should get your eyes tested depends on your age, family history, whether you have any eye conditions and if you are being monitored for any eye conditions. Even if you don’t wear prescription eyewear, our optometrists generally recommend having an eye examination at least every two years and annually if you are over the age of 65.
Should you notice any changes to your vision or the comfort of your eyes, it is important to have your eyes re-examined even if you are not due for your normal eye checkup.
How long should I allow for an eye check?
We allow 30 minutes for a standard consultation, to ensure you’ve got plenty of time to discuss your concerns with your optometrist. We allow 60 minutes for some consultations that require additional testing, including Diabetes eye examinations. If you have any particular requirements, please call us to discuss how we can accommodate your individual needs.
What should I bring to my eye check?
As we bulk-bill appointments, make sure to bring along your Medicare card. It is also very helpful to bring your current glasses and contact lenses to your appointment.
How much does an eye test cost?
If you hold a Medicare card, our eye tests are bulk billed to Medicare, with no out of pocket expense. We don’t charge an extra fee for retinal scans and photos.
If you don’t hold a Medicare card, you can still see us for a comprehensive eye test. We charge the equivalent of the Medicare schedule fee ($70-$75).
Contact lens fit and teach appointments are generally not covered by Medicare (but this depends on your spectacle prescription). We charge a one-off fee of $100 for this service.
Do I need a referral to get my eyes tested?
No, you don’t need a referral to see us for an eye check.
Can I bring my own prescription?
We happily accept current prescriptions from other optometrists and eye specialists.
How long does it take to get glasses or contact lenses?
The turnaround time for glasses and contact lenses can vary depending on the complexity of your prescription and the availability of the products. We will provide you with an estimated timeline when you place an order.
Where are you located?
We have one store located at 3/128-134 Pakington Street, Geelong West, between O’Connell and Preston streets.
Why did you move?
We loved our 21 years at 1a Yuille St, Geelong West, but we’d well and truly run out of room! Over the years our team has grown from a two man show to a team of twelve. We didn’t have the space to work efficiently, so when the opportunity came to move to a bigger store on Pakington street, we took the plunge!
Do you have an online store?
We don’t have an online store, however we’re more than happy to provide you with advice and information on any of the eyewear that you may have seen on our website or social media that you would like to purchase. We offer free postage Australia wide. Simply reach out via phone on (03) 5222 5353 or drop us an email here via our contact form – we’d love to help you!
Can I claim my private health cover rebate at your store?
Yes, we utilise HICAPS to claim all health fund rebates in store. We can also provide you with a tax invoice to claim your rebate directly with your health fund.
Do you repair broken glasses?
Absolutely! We love a challenge, so bring them in any time. The good news is most in house repairs are completed free of charge! In some cases we do need to charge for spare parts and specialty repairs. We’ll happily provide you with a quote beforehand should there be a charge.
If you have another question, we’re here to help, so please reach out.